.page.tickets .tools[data-v-6eb9bcde]{background:#fff;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;gap:16px}.page.tickets .tools .tools__keyword[data-v-6eb9bcde]{width:360px}.page.tickets .tools .tools__actions[data-v-6eb9bcde]{margin-left:auto}.page.tickets .table[data-v-6eb9bcde]{background:#fff;margin-top:0;border-radius:16px}.page.tickets[data-v-6eb9bcde] .table-body th{vertical-align:middle}.page.tickets .tickets__link[data-v-6eb9bcde]{padding:0;text-align:left;white-space:normal;line-height:1.5}.page.tickets .tickets__pagination[data-v-6eb9bcde]{padding:20px 0 4px;text-align:right}.page.tickets .ticket-static-field[data-v-6eb9bcde]{min-height:40px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;padding:0 14px;border:1px solid #d7deeb;border-radius:10px;color:#5b6274;background:#f8fafc;font-weight:500}.page.tickets .ticket-detail[data-v-6eb9bcde]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;gap:18px;min-height:70vh}.page.tickets .ticket-detail__actions[data-v-6eb9bcde]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;gap:12px;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.page.tickets .ticket-detail__conversation[data-v-6eb9bcde]{padding:18px;border-radius:16px;background:#fff;border:1px solid #ebeef5}.page.tickets .ticket-detail__conversation-title[data-v-6eb9bcde]{margin-bottom:16px;font-size:15px;font-weight:600;color:#1d2433}.page.tickets .ticket-detail__messages[data-v-6eb9bcde]{max-height:calc(100vh - 360px);overflow-y:auto;padding-right:6px}.page.tickets .ticket-detail__messages-empty[data-v-6eb9bcde]{padding:32px 0;text-align:center;color:#9098a8;font-size:13px}.page.tickets .ticket-message[data-v-6eb9bcde]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;margin-bottom:16px}.page.tickets .ticket-message--agent[data-v-6eb9bcde]{-webkit-box-align:end;-ms-flex-align:end;align-items:flex-end}.page.tickets .ticket-message--agent .ticket-message__meta[data-v-6eb9bcde]{-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;text-align:right}.page.tickets .ticket-message--agent .ticket-message__bubble[data-v-6eb9bcde]{background:#95ec69;color:#1f2329}.page.tickets .ticket-message__meta[data-v-6eb9bcde]{display:-webkit-box;display:-ms-flexbox;display:flex;gap:10px;margin-bottom:6px;font-size:12px;color:#7d8799}.page.tickets .ticket-message__bubble[data-v-6eb9bcde]{max-width:80%;padding:12px 14px;border-radius:14px;background:#f2f5fb;color:#243047;line-height:1.6;white-space:pre-wrap;word-break:break-word}.page.tickets .ticket-message__content+.ticket-message__attachments[data-v-6eb9bcde]{margin-top:10px}.page.tickets .ticket-message__attachments[data-v-6eb9bcde]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;gap:8px}.page.tickets .ticket-message__attachment[data-v-6eb9bcde]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;gap:12px;min-width:240px;padding:10px 12px;border-radius:12px;background:hsla(0,0%,100%,.8)}.page.tickets .ticket-message__attachment--button[data-v-6eb9bcde]{width:100%;border:0;cursor:pointer;text-align:left}.page.tickets .ticket-message__attachment-main[data-v-6eb9bcde]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;min-width:0;gap:10px}.page.tickets .ticket-message__attachment-icon[data-v-6eb9bcde]{font-size:18px;color:#5473e8;-ms-flex-negative:0;flex-shrink:0}.page.tickets .ticket-message__attachment-copy[data-v-6eb9bcde]{min-width:0}.page.tickets .ticket-message__attachment-name[data-v-6eb9bcde]{font-size:13px;font-weight:600;color:#1d2433;word-break:break-all}.page.tickets .ticket-message__attachment-meta[data-v-6eb9bcde]{margin-top:2px;font-size:12px;color:#7d8799}.page.tickets .ticket-message__attachment-badge[data-v-6eb9bcde]{-ms-flex-negative:0;flex-shrink:0;padding:2px 8px;border-radius:999px;background:rgba(84,115,232,.12);color:#5473e8;font-size:11px;font-weight:600}.page.tickets .ticket-message--agent .ticket-message__attachment[data-v-6eb9bcde]{background:hsla(0,0%,100%,.35)}.page.tickets .ticket-message--agent .ticket-message__attachment-badge[data-v-6eb9bcde],.page.tickets .ticket-message--agent .ticket-message__attachment-icon[data-v-6eb9bcde],.page.tickets .ticket-message--agent .ticket-message__attachment-meta[data-v-6eb9bcde],.page.tickets .ticket-message--agent .ticket-message__attachment-name[data-v-6eb9bcde]{color:#1f2329}.page.tickets .ticket-message--agent .ticket-message__attachment-badge[data-v-6eb9bcde]{background:rgba(31,35,41,.08)}.page.tickets .ticket-detail__reply[data-v-6eb9bcde]{padding:18px;border-radius:16px;background:#fff;border:1px solid #ebeef5}.page.tickets .ticket-input-shell[data-v-6eb9bcde]{position:relative}.page.tickets .ticket-input-shell__add[data-v-6eb9bcde]{position:absolute;left:14px;bottom:13px;z-index:2;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;min-width:16px;padding:0;line-height:1;border:0;background:transparent;font-size:24px;font-weight:400;color:#5473e8;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;-webkit-transition:color .2s ease;transition:color .2s ease}.page.tickets .ticket-input-shell__add[data-v-6eb9bcde]:focus,.page.tickets .ticket-input-shell__add[data-v-6eb9bcde]:hover{color:#3252cf}.page.tickets .ticket-input-shell__add[data-v-6eb9bcde]:disabled{color:#c0c4cc;cursor:not-allowed}.page.tickets[data-v-6eb9bcde] .ticket-input-shell__textarea .el-textarea__inner{padding-bottom:46px;padding-left:42px}.page.tickets .ticket-attachments[data-v-6eb9bcde]{margin-top:14px}.page.tickets .ticket-attachments--reply[data-v-6eb9bcde]{margin-top:12px}.page.tickets .ticket-attachments__native-input[data-v-6eb9bcde]{display:none}.page.tickets .ticket-attachments__list[data-v-6eb9bcde]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;gap:8px}.page.tickets .ticket-attachments__item[data-v-6eb9bcde]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;gap:12px;padding:10px 12px;border-radius:12px;background:#fff;border:1px solid #e7edf8}.page.tickets .ticket-attachments__item-main[data-v-6eb9bcde]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:10px;min-width:0}.page.tickets .ticket-attachments__item-icon[data-v-6eb9bcde]{font-size:18px;color:#5473e8;-ms-flex-negative:0;flex-shrink:0}.page.tickets .ticket-attachments__item-copy[data-v-6eb9bcde]{min-width:0}.page.tickets .ticket-attachments__item-name[data-v-6eb9bcde]{font-size:13px;font-weight:600;color:#1d2433;word-break:break-all}.page.tickets .ticket-attachments__item-meta[data-v-6eb9bcde]{margin-top:2px;font-size:12px;color:#7d8799}.page.tickets .ticket-detail__reply-actions[data-v-6eb9bcde]{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:12px;margin-top:14px}.page.tickets .ticket-detail__closed-note[data-v-6eb9bcde]{font-size:12px;color:#e6a23c}.page.tickets[data-v-6eb9bcde] .ticket-create-dialog .el-dialog__body,.page.tickets[data-v-6eb9bcde] .ticket-detail-dialog .el-dialog__body{padding-top:20px}.page.tickets[data-v-6eb9bcde] .ticket-detail-dialog .el-dialog__body{padding-bottom:24px}.page.tickets[data-v-6eb9bcde] .ticket-create-dialog,.page.tickets[data-v-6eb9bcde] .ticket-detail-dialog{max-width:calc(100vw - 48px)}.page.tickets[data-v-6eb9bcde] .el-pagination.is-background .el-pager li:not(.disabled).active{background-color:#5473e8}@media screen and (max-width:1279px){.page.tickets .tools[data-v-6eb9bcde]{-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column}.page.tickets .tools .tools__actions[data-v-6eb9bcde]{margin-left:0}}@media screen and (max-width:767px){.page.tickets .tools .tools__keyword[data-v-6eb9bcde]{width:100%}.page.tickets .ticket-attachments__item[data-v-6eb9bcde],.page.tickets .ticket-detail__reply-actions[data-v-6eb9bcde],.page.tickets .ticket-message__attachment[data-v-6eb9bcde]{-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column}.page.tickets .ticket-message__bubble[data-v-6eb9bcde]{max-width:100%}}